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| Introduction |
| Synchro Arts Limited respects your right to privacy and we are commited to complying with applicable data protection and privacy laws.
This policy explains how Synchro Arts Limited ("Synchro Arts" also referred to in this policy as "we", "us " and "our" as appropriate) collect and use information about you when you use our ReVoice Singtone System (the "Singtone System) which is made up of:
a) The www.singtone.com website (the "Website");
b) the Revoice Singtone Phone System (the "Singtone Phone System");
c) ReVoice Singtone Studio PC program ("Singtone Studio")
This policy explains the details of the personal information we collect about you and the ways in which we may use that information. This policy also gives you information about how to update or access any personal information we hold about you and about cookies used when you visit www.singtone.com and related WAP site.
You should read this policy in conjunction with the Terms and Conditions on www.singtone.com and any other related product or service terms and conditions that we provide that you have been notified about.
From time to time, you will be asked to submit personal information about yourself (e.g. telephone numbers, name and email address) in order to receive or use services on our website or in our Singtone System.
By entering your details in the fields requested, you enable Synchro Arts and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Synchro Arts will act in accordance with current legislation and aim to meet current Internet and telephone network best practices.
Each time you access, browse and/or use our website or the other parts of the Singtone System you agree to the following terms. If you do not agree you must cease to use our Singtone System.
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| How we collect information? |
| We collect information about you in two ways:
i) Directly from you:
From time to time you will be asked to, or will need to, provide personal details about yourself, such as when:
- You register to become a www.singtone.com user or customer;
- You use ReVoice Singtone System services;
- You purchase ReVoice Singtone products or services;
- You submit enquiries to us or contact us;
- You enter any online promotions, competitions or prize draws via the Website;
- You submit information to us by participating in our surveys.
ii) Indirectly from you, such as
- when you visit or browse this website. See use of cookies
- when we conduct an analysis of your visit to the Singtone System for research, management or to improve our service and product development.
Glossary
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| what information do we collect? |
| In various areas of this website and the other parts of the Singtone System, we ask you for information. This may include such information as your name, billing address, telephone number, e-mail address, profile information, personal data of friends and family, information relating to your use of our products and services, debit or credit card details and other payment information.
For example, when you order a ReVoice Singtone, we need to know your phone number to enable us to bill you and process your order. To send a ReVoice Singtone to your friends, we would need to know their mobile phone numbers.
We may also ask for your e-mail address to let you know of further services and products.
We may also ask you at some time, for your billing address, credit or debit card number and expiry date, if appropriate, to pay for your orders by such means.
We might ask you if you want to enter a competition or promotion. For this we will usually ask for an e-mail address and/or a mobile phone number in order to contact you if you win.
We may ask you at some time for information about yourself and your phone use to help you determine if our products or services are suitable for you.
By submitting data to the Singtone System, you agree that any data you provide is true, complete and accurate and and you agree to notify us immediately of any changes to it.
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| Why we collect information defined here and what do we do with it? |
| We may use and analyse information about you for the following purposes:
- To supply services and products that you can evaluate and order for yourself and others;
- To let you access certain parts of this website;
- To process your order;
- To provide you with customer support;
- To arrange for payment of goods and/or services purchased;
- To contact you if necessary
- To verify that you are authorised to use our services;
- To inform you of any service related message;
- To inform you of new services or functionality from time to time;
- To help us customise and enhance the products and services that we offer you and this website;
- To allow market analysis, for marketing our products and services generally;
- To verify your Identity, if required, and to enforce our Terms and Conditions;
- To assist us with crime and fraud prevention;
- To informing you of any products and services offered by other companies that we think may be of interest to you, provided that you choose to receive this information;
If you choose to receive information from other companies, we may sometimes disclose your personal information to those companies. See Disclosure of Your Information.
Receiving marketing information
If you are registered in the Singtone System, you may, at any time, decide that you wish to receive or do NOT wish to receive information about our products and services. You can notify us online of your decision by logging into "My Account", then selecting "Account Settings", and then ticking or unticking the box (as appropriate) in front of "Check this box if you wish to receive Singtone information, newsletters and special offers from us by email"
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| Receiving marketing information
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| If you are registered in the Singtone System, you may, at any time, decide that you wish to receive or do NOT wish to receive information about our products and services. You can notify us online of your decision by logging into "My Account", then selecting "Account Settings", and then ticking or unticking the box (as appropriate) in front of "Check this box if you wish to receive Singtone information, newsletters and special offers from us by email"
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| Disclosure of Your Information |
| User registration information including registered names and phone numbers are displayed in the SMS text message when you send a Singtone to your or another person's mobile. Email addresses are used for the purposes of sending notifications related to the service. User's email addresses are not shared or displayed on the Website. We may also use a user's email address to send updates, a newsletter or news regarding the Singtone Service if the user has opted in to this notification service.
In addition, we may disclose your information as may be required by law, regulation or legal proceedings.
In the event Synchro Arts or relevant assets are acquired by or transferred to a third party, personal information as described in this Privacy Statement may be one of the transferred business assets. We reserve the right to include any personal information held by us in accordance with this Privacy Policy to be treated as an asset in such transfer to a third party.
Except as provided above, we will not sell, rent, trade or otherwise transfer any user information to any third party without your explicit permission.
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| Use of cookies |
| "Cookies" are pieces of information that are transferred to your computer's hard disk drive through your browser by some websites when you visit those websites, which provide information to the website provider about your visit or your computer.
In order to provide you with what we believe is the best online service, Synchro Arts creates cookies when you visit the ReVoice Singtone Website. Cookies are used for purposes including but not limited to the following: to recognize your browser, gain information about the use of our Website such as tracking where you have come from if you were referred to our Website, track how many times you do specific things while visiting our Website, or identify default settings you have made. Data collected by our cookies will not be passed to any third party. Moreover, ReVoice Singtone cookies do not contain any identifying information nor are our cookies used to track or analyse your visits to other sites.
You have the ability to accept or decline the use of cookies or have your Internet browser notify you when when they are being created by changing settings in your browser. The Help option in your browser should assist you in finding out how to make such changes. Most computers are initially set to automatically accept them. If you decline cookies, some aspects of our Website may not work and you may be restricted from accessing areas of our Website. For this reason we recommend that you accept cookies
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| Accessing your information |
| ReVoice Singtone Website registered users have control over the accuracy of their personal information. If, at any time, you wish to inspect, verify, update or amend the personal information you have provided to Synchro Arts, you can do so on our Website by Logging In and clicking on "Account Settings" under the "My Account" heading. [back to top]
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| Security |
| Your login details, including your ReVoice Singtone PIN Code are your responsibility and must not be shared or disclosed to any third party. This is also important for your own protection.
Please be aware that communications over the Internet are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web and Internet. Synchro Arts cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
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| Users 16 or under |
| If you are aged 16 or under, you must get your parent's or guardian's permission before providing any personal information or before taking part in any survey. Users 16 or under without this consent are not allowed to provide us with personal information. [back to top]
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| Changes to this policy |
| We will keep this Privacy Policy under review and we reserve the right to modify the provisions of the Privacy Statement if deemed necessary. We will notify you of any changes to this Policy with a note and a link to the revised Privacy Policy on the log-in page of the website. [back to top]
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| Glossary |
| Internet
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| | The international system of interconnected computer networks utilising standard protocols and procedures to transmit electronic data.
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| ReVoice Singtone Registered User
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| | Someone who has successfully registered his or her details on the www.singtone.com Website. The services this Website offers are only fully open to UK residents who own a UK network mobile phone.
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| WAP Services
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| | Services provided via Wireless Application Protocol (a secure specification that allows users to access Content via handheld wireless devices such as mobile phones).
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Copyright Synchro Arts Limited - Last revised 18 October 2006 |
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